What personal data we collect and why we collect it
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to: Send you information about your account and order Respond to your requests, including refunds and complaints Process payments and prevent fraud Set up your account for our store Comply with any legal obligations we have, such as calculating taxes Improve our store offerings Send you marketing messages, if you choose to receive them If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
We also use separate cookies to store information about the cart contents while you’re browsing our site. These cookies are stored even if the cart is empty. No personal information is stored within these cookies.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
When you visit our site, we will store: the website from which you visited us from, the parts of our site you visit, the date and duration of your visit, your IP address, information from the device (device type, operating system, screen resolution, language, country you are located in, and web browser type) you used during your visit, and more. This data is processed within our website itself for statistical purposes, to improve our site and to recognize and stop any misuse. The data is not shared with any third parties.
Who we share your data with
Your personal information including name, email, phone number, billing and shipping address and order details will be shared with the payment gateways used to process your payments towards any purchases on our site. The usage of the shared data will be handled by the payment gateways in accordance with their policies. Please visit their respective website to find out more. No financial information, including credit card or bank account numbers, are or stored on our website.
Your personal information including name, phone number, shipping address will be shared with the shipping and courier services to deliver purchased or promotional products to you.
We may disclose your personal information in situations where we are legally obligated to do so, or when such disclosure is reasonably necessary to protect the property or rights of us, third parties, or the public at large.
How long we retain your data
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
We may store order information for 6-10 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses. However, the information may be deleted earlier if circumstances no longer require us to hold such information.
What rights you have over your data
If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.